322 W 52 Street, Unit 1659
New York, NY 10101
We’re open Monday – Friday, 10 a.m. – 7:00 p.m. EST
Frequently Asked Questions
Need answers? Please check our FAQs below. If you still need assistance, please use the contact form to reach out to us.
A: We currently accept all major credit cards including Visa, Mastercard, Amex and Discover. We also accept PayPal.
A: We do not share customer information with any 3rd parties. The only information we use is your email address and shipping address to ship your order and contact you if necessary. Payment information is never stored on our website.
A: We require all purchases to be completed by someone of legal age. The age is determined on the state/country level. Some states will allow purchases made by minors that have parental permission. By agreeing to our terms of service at checkout, you are confirming the purchase is being made legally.
A: Buyers are allowed to make changes to or cancel orders placed, within 24 hours of making their purchases and before the orders are fulfilled. Additional charges will be incurred by the buyers for any changes made to the orders after 24 hours of making their purchases.
A: Yes, you will receive an invoice once the order is fully processed. It will be sent to the email address used when you placed your order.
A: Once you place your order, there is a 24-36 hour processing time. There is 3-5 business days for production and then whatever shipping method you choose at checkout.
Send us an email